This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
Note: If you are on support please ask us if you cannot find the answer to your question here.
Q.1 I'm having problems installing Web Time Chart.
A. Check the following:
(a) You have copied WEBTC.DLL to the program directory of Network Time Chart 2000.
(b) Network Time Chart is installed on the same server as your Web Server.
(c) WEBTC.DLL is registered correctly. Search the registry. (Select Start | Run, enter "Regedit" and click OK to run the registry editor.) Delete any entries for WebTc.dll that are not correct. If their are no entries for WebTc.dll, register it again.
(d) Check that network Time Chart is set up correctly. Start Time Chart and log on as supervisor. Check that the data is correct and the display settings are correct. Select the User menu to save them ('Save default display settings', and 'Set current data directory as default').
(e) Restart your Web Server for changes to take effect.
