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Support Request

If you are experiencing a problem with one of our software products, please fill out and submit the following Support Request Form and one of our Technical Support staff will contact you directly. If you have a Suggestion, please use our Suggestion Form instead.

Please be as specific as possible when describing the problem.
What software package does this support request refer to?
Version Number:
Check this box if you have the Network version:
Which operating system are you using?
Other:
Please enter a brief one-line description of the problem:
If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps:
If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:
(example: "1. Create a new file. 2. Insert some text ...")
(note: it is much harder for us to fix non-reproducible issues)
If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:
Please provide us with the following information in case we need to contact you:
(example: "Editor doesn't respond to up-arrow under image")
Name:
School:
Phone:
eMail:

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Time Chart in 2012

2012 is shaping up to be our most exciting year in our 26 year history. Look out for the following major new functionality information released via our monthly newsletters.

  • Online Attendance / Rollmarking (PC and Tablet)
  • Online Parent Teacher Interviews
  • Online Subject Selection
  • Expansion of Student Welfare
  • Improved user interface

Parent Teacher Interview v4 (update) available now

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